Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 1-7 business days to arrive. Overseas deliveries can take anywhere from 7-28 days. Delivery details will be provided in your confirmation email.
All orders will be processed with Australia Post. Orders will be sent Monday to Friday.
If you have placed an order and have not received an order confirmation within 12 hours please email the team email@example.com so that we can assist you.
Certainly! If you need to change your delivery address or order details please email us as soon as possible firstname.lastname@example.org so that we can adjust before your order is shipped.
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly email@example.com and we’ll take you through the process. We understand that you may have had a change of mind with product or sizing so we are happy to provide a free return paid Australia Post shipping label. Once the goods are received by our store we will process a store credit for the full value of your order which you can use at your discretion. If you would like to make an exchange for a different size or style without a change in order value please let us know. Certain items are not eligible for a return such as customised products, personal care goods, gift cards or sale items. Please see the refund policy for more information.
Yes you can! Please see our refund policy here for more information.
Absolutely! Please leave a note in the Cart to ensure we can wrap this one beautifully for you. Feel free to leave a message for the receiver and we'll add it to your package.
You can contact us through our contact page or firstname.lastname@example.org we will be happy to assist you.